loading loading
Pause
Hobbycraft Strengthening the digital strategy for the UK’s biggest craft retailer

Hobbycraft

Hobbycraft is one of the UK’s largest craft retailers, with 90 stores nationwide and an ecommerce store stocking a variety of knitting supplies, haberdashery and papercraft materials.

‘Through the delivery of the report, we successfully uncovered a growing market of ‘less experienced but regular crafters’ to fuel traffic growth over the next few years.’

The brief

With ambitious sales targets for the year, Hobbycraft had examined the viability of their growth plan through a top-down approach. Looking at product run rates and sales projections and targets, Hobbycraft wanted external guidance to validate their digital marketing strategy and make recommendations that ensured their goals were achievable.

We needed to review and audit Hobbycraft’s SEO, PPC, affiliate and social, considering channel performance, digital marketing trends and external market forces. By delving deeply into these areas, we aimed to uncover valuable insights that would ultimately work to improve Hobbycraft’s strategy.

The solution

To help Hobbycraft realise their ambitions, we conducted a comprehensive digital marketing audit. We also reviewed the outcomes of previous audits from internal and external sources to carry out a competitive and market analysis. This work determined which products were seeing growth in the market and how strong competitors were at presenting themselves to generate traffic and sales.

Having access to a wide variety of information meant we could identify valuable trends and areas for traffic growth. Applying our cross-sector industry experience enabled us to take a completely holistic view of the traffic and sales opportunities available which were likely to have been missed in an internal review.

Through the audit, we created a detailed ecommerce traffic strategy with a defined channel mix and dedicated budget recommendations that the in-house team could implement to achieve their sales figures. This was delivered alongside a comprehensive written report diving deeply into the data, highlighting areas of strength and weakness and new channel opportunities. We then delivered a presentation to internal stakeholders to ensure all of our recommendations were clearly understood.

Hobbycraft Hobbycraft

The result

The digital marketing strategy is now being implemented by Hobbycraft. Through the report, we uncovered a growing market of ‘less experienced but regular crafters’ to fuel traffic growth over the next few years. We also helped to improve channel profitability after evaluating that one of the central marketing channels had a negative return.

The insights we delivered will now crucial for Hobbycraft as they develop their ecommerce offering over the next 12 months. We look forward to adding further value to the strategy as their work progresses.

‘The Salad team provided a wealth of valuable insights across all of our digital channels and were a delight to work with. Informative; personable, and happy to coach all levels into the insight they produced.’
Dee Gittins

Head of Online Trading, Digital Acquisition & International

The reaction

“We approached Salad to review our digital marketing activity and produce a comprehensive report of our opportunities for the new financial year. The Salad team provided a wealth of valuable insights across all of our digital channels and were a delight to work with. Informative, personable and happy to coach all levels into the insight they produced.”

Dee Gittins,
Head of Online Trading, Digital Acquisition & International

Get in touch

New business enquiries

When it comes to building new relationships, we know that being approachable is just as important as being creative. Get in touch to share your

digital marketing

challenge.

Get in touch

Other projects you might like