Reliable support, maintenance and hosting solutions

Three tiers of website support and maintenance tailored to your technical requirements, business goals, and budget. Each plan is crafted to keep your site secure and running smoothly, with optional add-ons for extra flexibility and customisation.

Retainer packages

Flexible website support and maintenance plans

Key

Completed monthly

Completed quarterly

Essential

Our Essential package provides the foundational care your website needs to stay secure, up-to-date, and reliably functional with regular maintenance and key technical checks.

from £346/ mo

WordPress and plugin updates
Conflict testing & key functionality checks post-updates
Backup review
Uptime monitoring
Security scan (malware / blacklist check)
SSL/HTTPS check
Database optimisation
Robots.txt & sitemap sanity check
404 error & redirect check
CMS support
Dedicated account manager
Front-end review

WordPress and plugin updates
Conflict testing & key functionality checks post-updates
Backup review
Uptime monitoring
Security scan (malware / blacklist check)
SSL/HTTPS check
Database optimisation
Robots.txt & sitemap sanity check
404 error & redirect check
CMS support
Dedicated account manager
Front-end review

Advanced

Our Advanced package keeps your site stable, secure, and running smoothly with proactive maintenance and performance checks.

from £978/ mo

WordPress and plugin updates
Conflict testing & key functionality checks post-updates
Backup review
Uptime monitoring
Security scan (malware / blacklist check)
SSL/HTTPS check
Database optimisation
Robots.txt & sitemap sanity check
404 error & redirect check
CMS support
Dedicated account manager
Front-end review
Monthly report (basic)
Technical health review (desktop /  mobile score)
Full-site broken link scan
Accessibility spot check (WCAG)

WordPress and plugin updates
Conflict testing & key functionality checks post-updates
Backup review
Uptime monitoring
Security scan (malware / blacklist check)
SSL/HTTPS check
Database optimisation
Robots.txt & sitemap sanity check
404 error & redirect check
CMS support
Dedicated account manager
Front-end review
Monthly report (basic)
Technical health review (desktop /  mobile score)
Full-site broken link scan
Accessibility spot check (WCAG)

Comprehensive

Our Comprehensive package retainer ensures your website stays secure, optimised, and performing at its best through ongoing technical checks, updates and strategic reviews.

from £1596/ mo

WordPress and plugin updates
Conflict testing & key functionality checks post-updates
Backup review
Uptime monitoring
Security scan (malware / blacklist check)
SSL/HTTPS check
Database optimisation
Robots.txt & sitemap sanity check
404 error & redirect check
CMS support
Dedicated account manager
Front-end review
Monthly report (detailed)
Technical health review (desktop /  mobile score)
Google Analytics review
Image optimisation spot check
Monthly call
Full-site broken link scan
Accessibility spot check (WCAG)
User journey review
Component / feature audit
Technical debt review
User account audit

WordPress and plugin updates
Conflict testing & key functionality checks post-updates
Backup review
Uptime monitoring
Security scan (malware / blacklist check)
SSL/HTTPS check
Database optimisation
Robots.txt & sitemap sanity check
404 error & redirect check
CMS support
Dedicated account manager
Front-end review
Monthly report (detailed)
Technical health review (desktop /  mobile score)
Google Analytics review
Image optimisation spot check
Monthly call
Full-site broken link scan
Accessibility spot check (WCAG)
User journey review
Component / feature audit
Technical debt review
User account audit

Hosting packages

Fast, secure and reliable hosting

Enquire now

Gold

High‑traffic & media‑heavy

from £175/ mo

99% uptime guaranteed.
Built for 150k+ monthly visits or spiky traffic.
Video‑ready: optional S3 + CloudFront workflow for hosting videos directly on the website.
Business‑hours agency support with 24/7 WP Engine platform support included.
Enhanced performance tuning and cache rules for dynamic pages.

99% uptime guaranteed.
Built for 150k+ monthly visits or spiky traffic.
Video‑ready: optional S3 + CloudFront workflow for hosting videos directly on the website.
Business‑hours agency support with 24/7 WP Engine platform support included.
Enhanced performance tuning and cache rules for dynamic pages.

Silver

Growing businesses

from £155/ mo

99% uptime guaranteed.
Sized for up to ~75k monthly visits.
Balanced performance, security, and cost.
Business‑hours agency support with 24/7 WP Engine platform support included.

99% uptime guaranteed.
Sized for up to ~75k monthly visits.
Balanced performance, security, and cost.
Business‑hours agency support with 24/7 WP Engine platform support included.

Bronze

Essentials

from £105/ mo

99% uptime guaranteed.
Ideal for up to ~25k monthly visits and brochure style sites.
Reliable foundations, backups, CDN, and  security hardening.

99% uptime guaranteed.
Ideal for up to ~25k monthly visits and brochure style sites.
Reliable foundations, backups, CDN, and  security hardening.

Bespoke

Custom cloud architecture (AWS/Azure)

Scoped to your requirements (e.g., regulatory,  data residency, SSO, private networking).
Example AWS stack, 99% uptime guaranteed  (higher SLAs available):
- Global load balancers & content delivery  (ALB/CloudFront)
- 1 × EC2 (virtualised shared or dedicated compute)
- 1 × RDS (managed database, Multi‑AZ optional)
- 1 × S3 (asset & media storage)
- CloudFront will support network traffic  where applicable
Add autoscaling, Multi‑AZ, WAF, Redis, Elasticsearch/OpenSearch, and containerisation (ECS/EKS)  as needed.

Scoped to your requirements (e.g., regulatory,  data residency, SSO, private networking).
Example AWS stack, 99% uptime guaranteed  (higher SLAs available):
- Global load balancers & content delivery  (ALB/CloudFront)
- 1 × EC2 (virtualised shared or dedicated compute)
- 1 × RDS (managed database, Multi‑AZ optional)
- 1 × S3 (asset & media storage)
- CloudFront will support network traffic  where applicable
Add autoscaling, Multi‑AZ, WAF, Redis, Elasticsearch/OpenSearch, and containerisation (ECS/EKS)  as needed.

Add ons

Managed updates: WordPress core/plugins/themes with staging QA.
Observability: full APM (e.g., New Relic), error tracking, synthetic tests.
Advanced performance: Redis object cache, image optimisation, query tuning.
Compliance: data residency, backups to customer S3,  audit trails.
Security upgrades: advanced WAF rules, IP allow/deny lists,  MFA/SSO hardening.
Developer experience: Git/CI, feature environments,  deployment pipelines.

eCommerce sites will have to be minimum Silver unless agreed otherwise.

Let’s talk website support

Stay secure, optimised, and worry-free with a support plan tailored to your needs. Whether you’re looking for essential maintenance or comprehensive coverage, we’ve got you covered.

Enquire now