A decade of partnership and digital transformation for a people-first law firm

Since 2014, our partnership with Ellis Jones Solicitors has evolved into a strategic alliance that balances brand development, digital transformation and marketing excellence. From a refined rebrand and a robust website rebuild to an ambitious SEO-led content strategy, we’ve supported Ellis Jones in becoming one of the South Coast’s leading law firms.

Tone of voice

Inclusive Upbeat Trustworthy Creative

A confident new identity

Ellis Jones has always stood out for its commitment to people, its clients and colleagues, and the wider community. In 2014, we began working together to translate their purpose into a refreshed brand identity, updated photography, and a new website that put approachability and expertise front and centre.

Over this initial period of our collaboration, we refined the firm’s visual identity to bring clarity and warmth. We worked together to plan, design, build and launch a new website to showcase services and expertise, and to support recruitment; commissioning fresh, authentic imagery to humanise the brand.

12%

Increase in average search position YoY

189%

Increase in brand traffic YoY

Building strong foundations

With the new identity firmly in place, we shifted focus to building a robust digital presence. This included the evolution of the website to showcase key practice areas, launching targeted campaigns and laying the groundwork for search performance.

We’ve also supported the firm’s growth beyond the website, increasing the amount of useable photography, creating internal comms assets, event materials and campaigns to keep the brand fresh, but consistent. Alongside this, we continue to produce usable assets for the team which empower them to maintain that consistency.

41%

Increase in organic click through rate YoY

1.6 million

Increase in impressions YoY (51%)

Deepening the digital strategy

As our relationship has grown, so has the appetite for digital growth. Together, we’ve shifted to a data-led SEO and PPC strategy, focusing on high-quality traffic and measurable impact. This ongoing work covers everything from technical site updates to refining service page content, always guided by the same purpose: to put people first.

Alongside this, we’ve introduced regular strategy reviews with the Ellis Jones team, aligning on priorities, identifying opportunities and sharing insights. This ongoing dialogue keeps the work fresh and responsive to changing market needs.

Empowering the team for success

More recently there’s been a step-change in how we helped Ellis Jones approach digital growth. With the marketing team now fully engaged in content creation, we shifted from agency-led copywriting to a collaborative model.

We’ve designed and delivered SEO and content training workshops - equipping everyone from paralegals to partners with the confidence and skills to create authentic, expert-led content. This shift doesn’t just make content creation more efficient; it strengthens the internal culture, giving everyone a voice in how the firm shows up online.

140%

Increase in engagement time YoY

1137%

Increased experts page impressions YoY

The impact

Our refined SEO strategy focuses on two parallel streams:

Ongoing SEO

Technical maintenance, content optimisation and performance tracking.

Campaigns

New landing pages and blog content that address evolving client needs.

The results speak for themselves:

Beyond the numbers, the impact is cultural. The team at Ellis Jones is more engaged than ever in creating, sharing and owning content in a way that reflects the firm’s people-first mission.

2.4 million

Campaign content impressions

91%

Increase time on page for campaign content

131%

Increase in paid search conversions YoY

126%

Increase in business services traffic YoY

A relationship that keeps evolving

Our relationship with Ellis Jones has always been built on partnership and shared purpose. From identity and brand to digital growth and internal empowerment, we’ve worked together to make sure their people-first ethos is felt in every interaction, online and off.

Today, our role is to support, guide and collaborate, whether it’s refining the website for a new acquisition, optimising PPC campaigns or helping Ellis Jones bring their culture to life in every interaction.

144%

Increase in personal services traffic YoY

226%

Increase in contact page traffic YoY

As Ellis Jones continues to grow, from new offices in London and Dorchester to new service areas and digital initiatives, our shared focus remains clear: to put people first, and to deliver work that’s as meaningful as it is measurable.

Ongoing SEO and PPC campaigns: driving organic growth and focused acquisition.

Continuous website evolution: optimising structure, UX and performance to keep pace with new services and locations.

Internal comms, photography and brand assets: ensuring the brand lives and breathes in every channel.

Campaign strategy and content support: aligning quarterly campaigns with evolving business goals.

Collaboration and knowledge-sharing: regular strategy reviews and bi-weekly check-ins to refine priorities and fuel growth.

“We have been working with Salad for over a decade, and in that time our brand, website and digital marketing strategy has gone from strength to strength. Our relationship has been built on the team’s willingness to understand our business and culture, resulting in a strategy that has helped us grow. The team are a pleasure to work with – friendly, collaborative and hardworking. Over the years Salad has guided us through a soft re-brand, new website, ever evolving digital marketing strategy and many projects in between. The advice we receive is creative and commercially sound. Perhaps what we value most is that the Salad team now feel like an extension of our own marketing team. We are proud of the work we have done together and excited to see what the next chapter brings.”

Lauren Day
Partner

“I love the process. The team is more engaged than ever, and I’m now having to beat people away who want to write content—never thought that would happen! Great work as always, Salad.”

Laura Allen
Digital Marketing Specialist
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