A beautiful and exciting reunion

In recent years, we’ve intentionally maintained a lean team, prioritising quality and seniority over quantity. When we made the decision to expand our team for the first time in more than two years, we weren’t just filling a position – we were looking for someone who would be a key member of the team whilst also bringing fresh perspectives and new levels of expertise.

We were methodical and thoughtful in this recruitment process and we knew we’d take our time to find the right person. Given our hands-on approach to client work, we were looking for someone who could seamlessly blend strategic vision with practical implementation – someone who finds equal satisfaction in developing a high-level strategy to manage the minutiae and our daily client relationships. Above all, we wanted someone who resonated with our core values of empathy, trust, and collaborative support.

I’m beyond proud of the stability of our team, with 80% of our staff having been part of our agency for over five years. This longevity has fostered an environment which has created a culture of dedication, trust, and excellence, driven not by aggressive competition but by our shared commitment to delivering outstanding results for purpose-driven organisations.

Michelle’s appointment carries special significance as she returns to Salad after previously working with us from 2017 to 2019. This prior experience means she brings not only professional expertise but also established relationships with both our team and clients, along with an intimate understanding of our methodologies. Just four weeks into her role, she’s hit the ground running and has already shown remarkable integration into operations.

The transition to employee ownership three and a half years ago has reinforced our organisational culture. As we continue to evolve, Michelle brings the perfect combination of skills and empathy – crucial qualities for exceptional client service. 

Salad’s founding principle remains unchanged: we exist to do incredible work for great clients while enjoying the journey. Michelle’s return to Salad is perhaps the greatest compliment that we, as a team, could receive. Rehiring someone who has previously worked with us and chosen to come back validates the culture we’ve built, and continue to nurture.

Michelle’s unique blend of warmth, authenticity, and professionalism, combined with her commitment to excellence and her steely drive, make her an invaluable addition. Looking ahead, she will play an instrumental role in delivering the highest calibre of client services, helping to shape our future as we continue to grow and evolve. 

“I’m thrilled to welcome Michelle to Salad. Her arrival strengthens our expertise and reinforces our commitment to delivering exceptional client services for our treasured clients.”

This appointment represents more than just team expansion – it’s a strategic step toward enhancing our service capabilities while maintaining our fundamental agency values.

Here’s to Michelle, to new beginnings, and to all we will achieve together!

Read more about Michelle’s approach here or get in touch if you have a project you’d like to discuss